Testimonials & Case Studies

Mike and Donna Willis

Haines City Fire Extinguisher Service, Inc

Several years ago I was introduced to Scott Lugering. This was at a time when our insurance was placed with another agent. After having Scott review our policies we found that our existing coverage was lacking in multiple areas. Scott was able to add in coverage, remove some exclusions and provide us with the insurance that our companies needed all with the same carriers, in the middle of the policy period and with no increases in premiums. 

We have used several insurance agents over the years, as many owners in the fire equipment industry have. However, Scott and his team are the most knowledgeable that I have ever dealt with. They constantly provide us with updates regarding our industry, make sure that we are aware of liability issues, help us manage our risks and provide us with the best insurance options.

We have all of our insurance written with Scott and his team as well as our health insurance which is handled by Amber and our personal insurance needs that are handled by Elizabeth.

It is nice to feel comfortable knowing that our insurance is in the best hands possible.

Tim Callahan, CFO

Vanguard Fire & Security Systems, Inc

Insurance Solutions of America has been our insurance agent for over two years now, and has been a breath of fresh air when it comes to insurance. The expertise they bring to the table of both the insurance world and fire protection is invaluable. Our agent, Scott Lugering, has a great working knowledge of the fire protection and life safety industry. That knowledge, coupled with outstanding customer service, makes the choice of using them easy. You will not be disappointed by having Insurance Solutions of America handle all of your insurance needs.

Clayton Norred, Jr.

Norred Fire Systems, LLC.

It has been such a pleasure working with you and your staff over the past eight years. You have not only saved me thousands of dollars in premiums but you have also made certain my company has the right coverage. Your expert knowledge of the fire protection industry and its unique insurance requirements has helped me broaden my coverage and lower my premiums.

I remember the first year you quoted my insurance. Your premium was so much lower than what I had been paying. I was able to purchase a four million dollar umbrella policy and still save money! I only wish that we had met sooner.

Fortunately, we have not had a claim in the past eight years. When I thought we might be included in the water damage claim of another company you were right there to make sure we were protected. Your knowledge and understanding of the claims process helped me make changes in our business practices so we will be better prepared in the future.

Each year at renewal time, many agents knock on my door wanting to quote our insurance needs promising to save me money. In the last eight years no one has come close to offering a competitive quote. I have even shared my policy with them and they all agree that Insurance Solutions is providing great coverage with very affordable premiums.

Again, thank you for all the wonderful work you do to keep Norred Fire Systems protected. Please pass on my thanks to Matt and your entire staff that work tirelessly on our behalf.